Australian Customer Reorders After Year-Long Comparison: Tail-Free Double-Layer Chocolate Coating

We are proud to share a new success story from Australia. A local confectionery manufacturer producing chocolate-covered raspberries with a double-layer chocolate coating has become one of our most valuable returning customers — and the reason is simple: our enrobing line simply performs better.

Customer Background

The client specializes in premium chocolate-coated fruit confectionery, with raspberry products coated in two layers of chocolate as their signature line — a white chocolate base layer topped with a dark chocolate layer. To scale up production, they needed a reliable, precise enrobing system that could deliver a clean, uniform coating at commercial speed.

The First Purchase

Last year, the customer purchased a complete enrobing line from us:

• 60kg small chocolate coater
• Conveyor belt
• 60kg small chocolate coater (second coating stage)
• 3.2m cooling tunnel

This configuration was designed for double-layer chocolate coating of raspberries — the first coater applies a white chocolate base layer, the second coater applies a dark chocolate top layer, and the cooling tunnel sets the finish.

At the same time, the customer also bought similar equipment from another manufacturer for a side-by-side comparison.

Watch the first-year enrobing line in action: 60kg small chocolate enrobing line with conveyor and 3.2m cooling tunnel

The Year-Long Comparison

Over a full year of production, the customer ran both machines under the same conditions and compared the results. The outcome was clear:

• Coating finish: our line delivered a clean, smooth, professional finish, while the competitor equipment showed visible defects.
• "Chocolate tail" formation: our products came out tail-free, while the competitor's finished products frequently had tails.
• Production reliability: our line performed consistently throughout the year.

According to the customer, the most impressive difference was that our machine produced chocolate-coated raspberries without any "chocolate tails" — the unwanted chocolate drips or tails that form when the coating does not cut cleanly. This not only improved the appearance of the finished product but also reduced waste and rework.

The Reorder

Based on this proven performance, the customer returned this year and ordered two complete enrobing lines to expand production:

• Automatic feeding system
• 400mm wide large chocolate coater
• 3m cooling tunnel
• 400mm wide large chocolate coater
• 6m cooling tunnel

The new order — two sets of auto-feed + 400mm wide large coater + 3m cooling tunnel + 400mm wide large coater + 6m cooling tunnel — represents a significant capacity upgrade and a strong vote of confidence in our equipment.

Watch the reordered large enrobing line in action: 400mm wide large chocolate enrobing line with 3m and 6m cooling tunnels

Why Customers Choose Us

This case demonstrates what we deliver on every project:

• Precision coating technology that eliminates chocolate tails and delivers a clean finish
• Complete line solutions from feeding to coating to cooling
• Proven reliability in real production environments
• Long-term value that turns first-time buyers into repeat customers

We thank our Australian customer for their trust and look forward to supporting their continued growth. If you are looking for a chocolate enrobing line that delivers clean, tail-free results, we invite you to experience the same difference.